SUCCESS STORIES
24% Annual Topline & 3% Bottomline Growth in Commoditized Market
Lead and reorganized the Sales & Marketing team and Customer Service group including the hiring of top talent. Created and deployed an effective sales process measuring and managing performance with an enhanced compensation program delivering top performance in maximizing our human capital and drawing top talent.
Taking a Reactive $95M Company to a Proactive $170M Company
Expanded operational delivery and best practices across a 50+ location operation while bringing on a new business unit and integrating 2 new acquisitions. Reduced turnover rate from 60% to 15%. Transformed a reactive based venture into a proactive one through rebuilding the management team, restructuring the operations, resulting in being a top operating global unit.
Complete Rebrand & Sales Overhaul of Heritage Company
Build out on the Sales, Marketing, and Business Development achieving 30% annualized growth and diversifying the business across services and clients. Improved client facing perception of company identity while developing longstanding corporate based relationships with several national major organizations. Defined and executed the differentiated value outpacing larger competitors.
38% Annual Topline Growth & Integration of New Acquisitions
Improved Scalability through the Implementation of LEAN Processes
Ground up rebuild of Sales, Marketing, and Business Development function while establishing an effective Key Account Manager structure utilizing Customer Centric selling techniques. This initiative also included the full design and implementation of an Oracle based Customer Relationship Management System across 4 integrated businesses.
More than Doubled the Size of a Business Unit within 3 Years
Several key areas of the business had been identified as potential LEAN process improvement areas, including order acceptance, job set up, field execution, back office processing and invoicing, along with supply chain management. After the completion of the critical LEAN processes the bottom line reflected a 30% improvement after just one year. Not only was the company more profitable, the staff was more efficient and effective with less effort.
Formulated all sales and strategic planning initiatives doubling the size of the group within 3 years. Also included directing the technical representation of the business within the Industrial and Testing, Inspection, and Certification (TIC) space. Strategic business planning and capital expenditure budgeting while commercializing and taking to market new products.